MADE PERSONAL. MEANT TO BE REMEMBERED.
PERSONALIZED WOODEN GIFTS
A Gift Made
Personal.
Natural wood. Your message.
A memory they’ll keep.
Free Personalization · Free Worldwide Shipping · 1-Year Watch Warranty
WEDDINGS & GROOMSMEN
For the People Beside You.
Personalized keepsakes for groomsmen, best men, fathers and the people who make the day yours.
A CONSIDERED SELECTION
The Kozystreet Edit.
Personalized pieces and gift stories chosen to make finding the right gift easier.
PERSONALIZED WATCHES
A Watch With Meaning.
Distinctive wooden timepieces made personal with the words, date or initials that matter.
EXPLORE ↗
CHRONOGRAPH COLLECTION
Refined. Detailed. Personal.
Six different Kozystreet watch models, selected to show the range of wood tones, dials and detailing.
EXPLORE ↗
GIFT PRESENTATION
The First Impression Matters.
A considered wooden-watch presentation makes the gift feel special before it is even opened.
EXPLORE ↗
YOUR WORDS, THEIR GIFT
Make It Theirs.
Names, dates, handwriting, images or a few words that mean everything.
- 01
Choose
Find a piece that feels like them.
- 02
Personalize
Add free personalization, or choose your gift without engraving.
- 03
Engraved for You
Your message is engraved onto your chosen gift.
- 04
Gift
A personal moment, ready to share.
THE DETAILS MATTER
Ready for the Moment.
Thoughtful presentation, useful details and support when you need it.
Gift-ready
Every watch includes a wooden gift box, ready to give.
Easy to adjust
A sizing/link-adjustment tool is included with every watch.
Proof on request
Ask for a free engraving proof before production begins.
Tracked worldwide
Free worldwide standard shipping with tracking to supported destinations.
MARK THE MOMENT
Gifts for Every Story.
REAL CUSTOMER STORIES
Loved by Our Customers
Genuine feedback from customers who chose Kozystreet for meaningful gifts.
Purchased as an anniversary gift & husband loved it! He wears it daily & always gets compliments on it. Quality is FABULOUS.
Samyaa was very responsive; communicating with her was easy; I was kept informed through tracking. The engraving was perfect!
I love the originality of the watch's look and that it could be customized. In fact, my boyfriend loved it. Quality looks good. The seller was prompt to help with a couple of questions I had. Would definitely recommend.
NATURAL MATERIALS. PERSONAL MEANING.
Made Personal.
Meant to Be Remembered.
No two grains tell quite the same story.
Natural wood brings its own grain, shade and character. Personalization turns that character into a gift made for one person and one moment.
FREQUENTLY ASKED QUESTIONS
Everything You May Want to Know.
From personalization and sizing to delivery, returns and warranty, here are answers to the questions customers ask most.
Is personalization free?
Yes. Personalization is free on all current Kozystreet products.
Do I have to personalize my order?
Not at all. Personalization is optional on Kozystreet.com, and you are welcome to purchase without it.
What can I have personalized?
All current products are customizable. Names, dates, initials, quotes, short messages, handwriting, signatures, photographs and simple symbols may be possible. Available space and placement vary by product; please contact us about your idea.
Can I see a proof before engraving?
Yes. A free engraving proof is available on request. Please ask before engraving or production has progressed, so there is time to review it together.
How long does personalization and preparation take?
Personalization and preparation normally take approximately 2–3 business days before dispatch. Timing can vary, so please contact us before ordering if your gift is needed for a particular date.
How long does delivery take?
Delivery typically takes approximately 5–10 days after dispatch for many destinations. These are estimates, not guaranteed arrival dates; preparation time is separate.
Do you offer free worldwide shipping?
Yes. Standard worldwide shipping is free to supported destinations. Expedited arrangements, where available, may cost extra.
Will I have to pay customs or import duties?
Kozystreet covers standard shipping and applicable import duties/tariffs for supported destinations. If a carrier or local authority unexpectedly asks you to pay an import-duty charge, please contact us before making the payment and we’ll be happy to help. Unrelated local sales taxes, VAT and other government taxes are outside this import-duty arrangement.
Does every watch include a wooden gift box?
Yes. Every Kozystreet watch includes a wooden gift box and a sizing tool. Packaging for other products can vary.
Can I return a personalized item?
Because personalized pieces are prepared especially for you, they cannot normally be returned simply because you have changed your mind. If there is any problem with your order, please contact us and we’ll be happy to help.
What if my order arrives damaged or defective?
Please contact us with your order information, clear photographs and a video where helpful. For visible damage or defects, please let us know within 48 hours where possible. We’ll review the issue and normally prefer a replacement; a refund may be considered where appropriate. This request does not remove your statutory rights. Contact us
What warranty is included with a Kozystreet watch?
Every Kozystreet watch includes a 1-Year Warranty covering faults that arise under normal intended use. Please contact us with your order details if you need help.
MORE QUESTIONS
PERSONALIZATION & ENGRAVING
How much text can I engrave?
Shorter messages usually give the clearest and most elegant result. Available engraving space varies by product, so please contact us if you have a longer message in mind.
Can I choose the engraving font?
Yes. Please include your preferred font with your personalization details, or contact us promptly after ordering so we can help before production begins.
Is the engraving proof free?
Yes, when requested. Proofs are not automatically supplied with every order, so please let us know before production begins if you would like one.
Can I change my engraving after ordering?
Please contact us as soon as possible. We’ll do our best to help with changes before production begins. Contact us
Can you engrave handwriting?
Handwriting can be requested. Please contact us with a clear sample so we can check its suitability for your chosen piece. Contact us
Can you engrave a signature?
Yes, you may request a signature. Please send a clear image and let us help confirm the available space and placement. Contact us
Can you engrave a photograph or image?
Photographs and images can be requested. Please share the image with us so we can check whether it will work well on your chosen product. Contact us
Can you engrave hearts, symbols or emojis?
Simple symbols, hearts and suitable emojis may be possible. Please share your request so we can check how it will translate into engraving.
Is engraving coloured?
Engraving does not use coloured ink, so symbols such as hearts will appear as an engraved or outline-style mark.
Where will my engraving appear?
Placement varies by product and may include the watch back, wooden box or another available area. Please check the listing or ask us before ordering.
Can the wooden box be personalized too?
Wooden-box personalization is available where requested and applicable. Please contact us to confirm the options for your chosen watch.
Can both the watch and box be personalized?
Where the chosen product allows it, you may request both. Please share the wording and preferred placement so we can confirm what is possible.
What should I do if I have an unusual personalization request?
Please contact us before ordering with your idea, chosen product and any reference image. We’ll be happy to discuss the available options. Contact us
WATCHES, SIZING & CARE
Will my wooden watch look exactly like the photograph?
Natural wood has its own grain, shade and texture, so slight variations are part of its character. Please use the photographs as a guide to the model rather than an exact grain match. Contact us
Will my watch have Kozystreet branding?
Yes. All Kozystreet watches supplied to customers have Kozystreet branding.
Is every watch made entirely from wood?
No. Materials vary by model and may include natural wood, stainless steel, glass or crystal and other watch components. Please refer to the individual specifications.
What type of movement do the watches use?
Most models use quartz movements; selected models are automatic or mechanical. Please check the specifications for the watch you are considering.
Are Kozystreet watches waterproof?
Water resistance is model-specific. Please check the individual specifications and avoid water exposure beyond the stated rating.
How do I know whether the watch will fit?
Please compare the measurements in the product specifications with your wrist size. If you are unsure, contact us with the model and your measurements before ordering.
Can the bracelet be adjusted?
Watch bracelets can be adjusted using the included sizing tool where suitable for the model. Please follow the model’s instructions or ask us for help.
Is an adjustment tool included?
Yes. Every watch includes a sizing/link-adjustment tool.
Can I request extra links?
Additional bracelet links may be available on request, depending on the model. Please contact us to check availability and any cost. Contact us
How should I care for my wooden watch?
Keep it reasonably dry, avoid prolonged water exposure, excessive heat and harsh chemicals, and wipe gently with a clean soft cloth. Please follow the model-specific water-resistance guidance.
Is battery replacement covered by warranty?
Normal battery replacement is not covered by the watch warranty. If you suspect a fault rather than a depleted battery, please contact us for help.
What should I do if I am unsure about sizing?
Please contact us with the product you are considering and your wrist measurement. We’ll be happy to help you assess the fit before ordering.
Where can I find the specifications for my watch?
Please see the individual product page for materials, dimensions, movement and model-specific guidance. Contact us if any detail is unclear.
GIFTS & BULK ORDERS
Can I ship directly to the gift recipient?
Yes. You can use the recipient’s delivery address at checkout. Please check the address carefully before completing your order.
Do you include a gift-message card?
A separate printed gift-message card is not currently included. Where applicable, you may request personalization on the wooden box instead.
Can the wooden gift box be personalized?
Yes, where requested and applicable to your chosen watch. Please contact us to confirm the wording and available placement.
What occasions are Kozystreet gifts suitable for?
A personal message can make a thoughtful gift for birthdays, anniversaries, weddings, graduations, Father’s Day, Christmas or a moment that is special to you.
Do you accept groomsmen orders?
Yes. Please contact us before ordering so we can help coordinate quantities, individual engraving, availability and timing. Contact us
Do you accept larger or bulk orders?
Yes. Please share the product and quantity you have in mind before placing a larger order so we can confirm the available options and preparation time. Contact us
Can each item have different engraving?
Yes. Different pieces in a bulk order may have different engraving. Please share a clear list so we can help organize the details.
Should I contact you before placing a large order?
Please do. We can confirm quantities, personalization, availability, preparation timing and estimated delivery before you order. Contact us
Is a bulk-order discount available?
Please contact us with the quantity and product you’re considering and we’ll be happy to discuss the available options. Contact us
SHIPPING & TRACKING
Do you ship worldwide?
We offer worldwide shipping to supported destinations. Please contact us before ordering if you would like to confirm delivery to your location.
Will I receive tracking?
Yes. Tracking is provided for every dispatched order.
How do I track my order?
Please use the tracking information supplied after dispatch or visit our Track Order page. If you need help, contact us with your order number. Track order
Which carrier do you normally use?
Our main standard carrier is YunExpress. Your tracking information will show the shipment route and any delivery partners involved.
Can I request faster shipping?
Please contact us before ordering and we’ll be happy to check the available options, estimated timing and any additional cost. Availability depends on the destination and product.
Do you use DHL or FedEx?
For genuinely urgent orders, DHL, FedEx or another suitable carrier may be possible by arrangement. Please contact us before ordering; availability and arrival dates cannot be guaranteed.
Can you guarantee delivery by my birthday, wedding or anniversary?
We cannot guarantee a delivery date, but we’ll be happy to check the options with you. Please contact us before ordering if you have an important date in mind.
Why has my tracking stopped updating?
Tracking may pause between scans or delivery partners. Please contact us with your order number and tracking details if you are concerned, and we’ll help check the shipment.
What should I do if my order appears delayed?
Please contact us with your order number and tracking information. We’ll be happy to look into it and help with the next steps.
Where will my order be dispatched from?
Kozystreet works with production and fulfilment partners, and dispatch arrangements can vary by order. Your tracking information will show the shipment route.
CHANGES, RETURNS & WARRANTY
Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. We’ll be happy to help where we can, but cancellation can only be confirmed if personalization or production has not yet started. Contact us
Can I change my delivery address?
Please contact us immediately and we’ll do our best to help before your parcel is dispatched. Once it is on its way, an address change through Kozystreet cannot be guaranteed. Contact us
Can I change the colour, model or style?
Please contact us as soon as possible. Changes may be possible before production begins, subject to availability. Contact us
Can I return a non-personalized item?
Eligible non-personalized items may be returned within 30 days after delivery. Please contact us first so we can confirm the return and make the process as easy as possible.
How long do I have to return an eligible non-personalized item?
The return window is 30 days after delivery. Please contact us first to confirm eligibility and the approved return arrangements.
Who pays approved return shipping?
For an approved eligible return, Kozystreet arranges or covers the approved standard return shipping method. Please contact us before sending anything back.
What if Kozystreet made an engraving mistake?
Please contact us with your order information and clear photographs. We’ll review the details and normally aim to arrange a replacement; a refund may be considered where appropriate.
What if I receive the wrong product?
Please contact us with your order number and photographs of the item received. We’ll review the issue and normally help with a replacement, or consider a refund where appropriate.
What if my item arrives damaged?
Please contact us within 48 hours where possible, with your order information and clear photographs of the item and packaging. We’ll review the issue and help with the next steps; this reporting request does not remove your statutory rights. Contact us
What if my item is defective?
Please contact us with your order information and photos or video showing the problem. We’ll assess it and normally aim to provide a replacement, with a refund considered where appropriate. Contact us
How quickly should I report damage?
For visible damage or defects, please contact us within 48 hours of delivery where possible. If you discover an issue later, please still get in touch; this request does not automatically remove your customer or statutory rights.
What evidence should I send?
Please include your order information, a description of the issue and clear photographs. A short video can also help where the issue involves movement or operation.
What does the 1-Year Warranty cover?
It covers watch faults that arise under normal intended use. We’ll review the issue and your order information before confirming a warranty remedy.
What is not covered by the warranty?
Normal wear and tear, accidental damage, misuse, normal battery replacement, unauthorized repairs or modifications, and water exposure beyond the model’s stated rating are not covered. This includes severe water or rain damage caused by exposure beyond that rating.
What happens if my warranty claim is approved?
Replacement is our preferred remedy for an accepted warranty claim. We’ll explain the assessment and agreed next steps after reviewing your issue. Contact us
Are batteries covered?
Normal battery replacement is not covered. If you are unsure whether the issue is a battery or a fault, please contact us before arranging a repair.
How are approved refunds returned?
Approved refunds are returned through the original payment method after the agreed process. We’ll explain the next steps and keep you informed as your approved refund progresses.
PAYMENTS & SUPPORT
What payment methods do you accept?
The available payment methods are shown securely during checkout.
Are prices and promotions the same on Etsy and Kozystreet.com?
Prices and promotions can vary between Kozystreet.com and our Etsy shop. The price and promotion shown in the channel where you complete checkout apply to that order.
I ordered on Etsy. Where should I contact you?
Please contact us through your Etsy order or Etsy Messages so the conversation stays connected to that transaction. Visit our Etsy shop
I ordered on Kozystreet.com. How do I contact you?
Please use our website contact page or email support@kozystreet.com. For an existing order, include your order number so we can help more quickly. Contact us
How do I track my website order?
Use the tracking information supplied after dispatch or our Track Order page. Please contact website support if you need a hand. Track order
What email should I use?
For website enquiries, please email support@kozystreet.com. For Etsy purchases, please use your Etsy order or Etsy Messages. Contact us
Can I ask a question before ordering?
Of course. Please contact us about products, engraving, sizing or delivery and we’ll be happy to help you choose. Contact us
A SMALL GIFT. A LASTING MEANING.